Cancellation by customer, after a place on a course is confirmed:

Cancellation Policy

Before and not including 1st October – Full refund.

After and including 1st October – Your fee refunded, less a 20% non-refundable deposit amount (balance can be deferred to the following year).

Deposits are non-refundable as of October 1st of the year in which they are paid.

After the 1st December – no part of your fee is refundable, but your fee, less the 20% non-refundable deposit amount, can be deferred to the following year.

Fees can only be deferred for one year, so you should plan on attending next season.

After 1st January – no part of your fee is refundable or transferable for any reason. We commit to paying our staff, providers and partners in full at this time and we will not negotiate this point. We strongly recommend obtaining trip cancellation insurance to cover your expenses in the event of a last minute cancellation.